Course Overview

This course explores strategies for maintaining a positive online presence, handling criticism, and responding to public feedback effectively. You’ll learn how to monitor your digital reputation, manage crisis situations, and build credibility through authenticity and transparency. With practical insights, you’ll gain the skills to navigate social media challenges while strengthening trust with your audience.

Key Learning Outcomes

1. Learn techniques for monitoring and maintaining a strong online reputation.
2. Develop strategies to handle negative feedback and crisis situations professionally.
3. Understand how to build credibility and trust through authentic engagement.
4. Discover ways to proactively shape your digital image.
5. Gain insights into protecting your personal brand from online risks.

Instructor