Course Overview First impressions matter. This course emphasizes personal grooming, hygiene, and uniform presentation for restaurant and hotel staff. It covers guidelines for maintaining a polished appearance while adhering to…

Course Overview Proper etiquette is a hallmark of high-quality service. In this course, servers and heads of sections will learn the art of serving, from formal dining protocols to anticipating…

Course Overview Effective communication between staff is essential to smooth operations. This course focuses on building clear and efficient communication channels between supervisors, managers, waiters, head of sections, and kitchen…

Course Overview This course will teach participants how to effectively communicate with clients, from making them feel welcome to explaining the details of dishes. Learn how to describe ingredients, preparation…